Terms & Conditions

Summary of Rental Terms

Please review and agree to the entire Agreement, including terms specific to the home you are booking, before proceeding. You agree to all policies, terms, and conditions by booking this reservation.

  1. The property shall not be used by more than the number of adults and children listed in your reservation.

  2. Renter agrees and understands that the property is a self-catering property, and agrees to remove all rubbish from the property upon departure and to clean any and all glasses, plates, cooking utensils and any other accessories provided at the property for your use, and you authorize us to bill your credit card on file for the full amount of : (1) any damage or loss that occurs at the Property during your stay; (2) an additional cleaning fee of up to €500 (or the actual cost of cleaning services, if greater) for violations of any of the guest policies stated.

  3. All guests shall abide by Tenerife Beach & Golf good neighbour policy and shall not engage in illegal activity. Quiet hours are from 10 p.m. to 8 a.m.

  4. Pets are not permitted .

  5. Renter must be at least 21 years of age (or the specified minimum age required to rent the property, if different). Guests under the minimum age must be accompanied by a parent or legal guardian.

  6. No smoking is permitted anywhere on the premises.

  7. No commercial photography or filming is permitted on the property. Tents or other structures may not be erected. Use of charcoal grills is not allowed unless the property you have reserved has one on the property for your use.

  8. Renter is liable for any damage to the property and agrees to accept charges to the card on file should damage occur during occupancy.

  9. Cancellation Policy: If you cancel within 24 hours of booking, you will receive a full refund of your deposit. After 24 hours please read our cancellation policy page.

DAMAGE WAIVER

The total cost of your reservation for this Property includes a damage waiver fee (Euro) with the following costs.

The Damage Waiver covers you for up to 200 € of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to TBG prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit.

How to Report Damage

Please report accidental damage as soon as it occurs so we can assess and minimize the extent of the damages. To report accidental damage, please call us at +34 822 143 411

Damage Waiver Additional Terms and Conditions

A. The Damage Waiver only covers damage that occurs during the authorized rental period and that the renter or an authorized guest reports PRIOR TO CHECK OUT.

B. The Damage Waiver does not cover intentional damage or damage caused by smoking, pets or other animals brought onto the Property, or criminal activity, nor does it cover from damage caused by parties, substance or alcohol abuse.

C. The Damage Waiver does not cover damage to any structure other than the Property covered by your confirmed, non-fraudulent reservation.

D. Renter is responsible for any accidental damage that exceeds 200 € Damages for covered claims in excess of 200 € or for uncovered claims will be charged to the Renter’s credit card.

E. The Damage Waiver program is provided and administered by Tenerife Beach & Golf and is not an insurance policy. The Damage Waiver does not provide liability coverage and does not cover vehicles or guests personal items.

VACATION RENTAL AGREEMENT


This Vacation Rental Agreement (“Agreement”) is for rental of the vacation rental property specified in a confirmed reservation (the “Property”). This Agreement is between: (1) Fairways Property Manangement S.L. T/A Tenerife Beach & Golf (“TBG,” “we,” or “us”), acting for itself and for the owner of the Property (“Owner”), and (2) the person who is the responsible renter of the Property (collectively “Renter” or “you”). 


By booking your rental of the Property with TBG, you acknowledge that you have read and understand, and agree to be bound by, all terms, conditions, and policies in this Agreement, including any Unit-Specific Terms (collectively, the “Terms”). property-Specific Terms. Certain jurisdictions, resorts, and specific homes require renters to agree to additional terms and conditions (“property-Specific Terms”). We will inform you during the reservation process of any Unit-Specific Terms that apply to rental of the Property. If any provision of Unit-Specific Terms differs from the Terms in this Agreement, the provision of the Unit-Specific Terms will control.  Channel Terms. If you are booking through a third-party marketing channel, your booking may be subject to that channel’s own terms and conditions (“Channel Terms”). If any provision of applicable Channel Terms differs from the Terms in this Agreement, the provision of the Channel Terms will control. 

RENTAL POLICIES AND GENERAL TERMS
 A. Minimum Age. The “Minimum Age” to rent the Property is the age specified in any property-Specific Terms. If no age is specified in the property-Specific Terms, the Minimum Age is 21 years of age (or the minimum age required by law in the jurisdiction where the Property is located, if different). You agree to provide us with proof of age upon request. A parent or legal guardian must accompany all guests who are under the Minimum Age for the entire duration of the rental.
 B.  Responsible Renter. As the Renter, you agree to be an occupant of the Property for the entire duration of the rental. All other occupants will be family members, friends, other responsible adults over the Minimum Age, or accompanied by a parent or legal guardian. You agree to be solely responsible for your actions and the actions of all family members, guests, and invitees (collectively, “Occupants”) present at the Property at any time during your stay, and to ensure that all Occupants understand and comply with the Terms. 
C.  Good Neighbour Policy.  Because the Property is a privately owned home, all Occupants must comply with this good neighbour policy. Please treat the Property with the same care you would use with your own residence and leave it in the same condition it was in when you arrived. To prevent theft of or damage to furnishings or your personal property, you agree to close and lock doors and windows when you are not present at the Property and upon check-out. You and other Occupants agree to conduct yourselves throughout your stay in a manner that is respectful of and not disruptive to neighbours, traffic flow, or the community and that will not prompt complaints to TBG from police, neighbours, or neighbourhood or homeowner associations. Noise audible outside the Property is prohibited between 10 p.m. and 8 a.m. You and other Occupants agree to abide by all applicable parking restrictions and limitations. 
D. Maximum Occupancy. The number of people present at the Property may not exceed the maximum posted occupancy unless we have given you advance written permission to hold an event at the Property, in which case the number of people present at the Property may not exceed the maximum number of people authorized by TBG. 
E.  No Smoking.  Smoking is NOT permitted at the Property (including porches, decks or outdoor areas) at any time. 
F.  No Permanent Residence. You agree that your use of the Property is on a temporary and transient basis only; that you may not use the Property as a permanent residence; and that your permanent residence is and will remain elsewhere than at the Property. 
G.  Animals.  No animals or pets of any kind are permitted at the Property.
H. Events and Commercial Photography; Structures; Charcoal Grills. Events and commercial photography or filming are prohibited at the Property without our express written permission. (If approved, additional conditions and fees may apply.) No tents or other structures may be erected on the property without our express written permission. The use of portable charcoal grills is not permitted. No Hen Parties or Stag parties are permitted.
I. Criminal Activity Prohibited. Use of the Property for any criminal activity is prohibited and may result in fines, prosecution, and/or your immediate removal from the Property. This prohibition extends to use of the Property’s internet service, if any, for criminal activity, including but not limited to unlawful downloads of copyrighted material, including movies, music, software, or other material. We may cooperate with any government entity investigation of alleged criminal activity that occurred at the Property during your stay. 
J. Payment Terms; Fraud. If you are paying by credit card you represent that you are the account holder or an authorized user of the account. If for any reason, TBG believes your payment may be refused by the card processor, TBG may ask you for a different form of payment. Upon TBG’s request, you will immediately provide another form of payment and adequate proof that you are the account holder or an authorized user of the account used for payment (such as a government-issued ID that matches the name on the account). TBG may cancel your reservation or remove you and all Occupants from the Property immediately if you fail to provide a form of payment that can be validated by TBG. We may share your credit card information and other information about you with law enforcement if we suspect fraud. 
K. Consequences of Breach; Charges for Damage. Any failure by you or any other Occupants to comply with any of the terms, conditions, or policies above is a breach of this Agreement and may result in a forfeiture of your rights to rent the Property, up to and including immediate removal from the Property without refund and with or without the assistance of law enforcement. TBG may terminate this Agreement for breach, and if you are notified of such termination you agree to leave the Property immediately. In addition, you are responsible for, and you authorize us to bill your credit card on file for the full amount of: (1) any damage or loss that occurs at the Property during your stay; (2) a charge of up to € 1,000 for violations of the pet policy, including for bringing pets or different types of pets ; (3) an additional cleaning fee of up to €500 (or the actual cost of cleaning services, if greater) for violations of any of the guest policies above (other than the pet policy) or for excessive cleaning required by the acts or omissions of any Occupant during your stay; and (4) any fines issued by police, other government officials or agencies, utility providers, and/or homeowner associations for violation of any law, ordinance, or rule during your stay, and any damages (which may exceed the amount of fines) that result from the violation. If any unauthorized download of copyrighted material via the Property’s Internet service occurs during the period of your stay, you agree that we may share your contact information with the internet service provider or any other party we believe, for any reason, has enforcement rights.

ADDITIONAL TERMS AND CONDITIONS 
L. Cancellation Policy; No Shows; Rental deposit payments are fully refundable within 24 hours from booking, for cancellations received after 24 hrs please see the list of charges in the cancellation policy page, dependent when the cancellation is notified to TBG . We always advise to take out Travel Insurance to cover any costs incurred through illness, cancellation of flights and any other circumstances that may be out of your control.

M. Early Check-In/Late Check-Out.  Early check-in or late check-out may be available; additional charges may apply. If you do not vacate by check-out time (or late check-out time as agreed by TBG, you authorize us to bill your credit card on file for a late departure fee of up to one night’s rental and we may remove all Occupants and their personal property from the Property. 
N. Maintenance or Housekeeping Issues; Property Conditions. The Property is provided as is, and we are not responsible for the inoperability or unavailability of any amenities. You agree to contact TBG, using the contact information provided in your confirmation email, as soon as you notice any maintenance or housekeeping problem, or any potentially hazardous condition, at the Property, or if any incident occurs at the Property that is related to such a problem or condition. You further agree to give TBG a reasonable amount of time to respond to your report and to cooperate with TBG’s efforts to address the concern or provide a remedy. We will take reasonable and appropriate steps to remedy any reported problem as soon as practicable. We may enter the Property at your invitation to remedy any problem you report, at reasonable times and with reasonable notice to inspect, maintain, or repair the Property, and to address any situation that we reasonably deem an emergency that threatens persons or property. You acknowledge that if the Property has access to amenities that are shared with other properties, such as a shared pool, hot tub, parking , or fitness centre, that the availability and condition of those amenities is outside TBG’s control. 
O. Choice of Law; Jurisdiction and Venue; Dispute Resolution. 
P.1. Choice of Law. Unless otherwise specified in any property-Specific Terms or if a different choice of law is required by the law of the jurisdiction in which the Property is located this Agreement shall be governed by the laws of Spain, without regard to its conflict-of-law provisions.  
Q.2. Dispute Resolution in Spain.
If you are a resident of Europe or anywhere else, and your claim relates in any way to a reservation for or stay at one of our properties located in Spain, you and TBG consent to the exclusive jurisdiction and venue of the courts in Tenerife, Spain. If applicable law prohibits exclusive jurisdiction over your claim in Spain, then you and TBG agree to the non-exclusive jurisdiction and venue of the courts in Tenerife, Spain, or your jurisdiction of residence.
R. Acknowledgment & Disclaimer; Limitation of Liability. 
S.1. Acknowledgment & Disclaimer. You acknowledge the Property may have features, amenities, and conditions that are unfamiliar to you and other Occupants you invite to the Property. You further acknowledge that your use of the Property and its amenities may carry inherent risk, including risk of bodily injury, illness or disease, disability, or death. For example, some Properties include natural habitats for wildlife, insects, and pests that may expose you to injury or disease; or docks, stairways, porches, ledges, cliffs, hot tubs, and other unmarked natural or manmade features, amenities, and conditions that carry inherent risk. You agree that, by using the Property or its amenities, you voluntarily and willfully assume those risks and assume full responsibility for the choices you make before, during and after your use of the Property and its amenities. You also acknowledge and agree that you and any other adult Occupants are solely responsible for closely supervising and protecting the health and safety of any and all Occupants that are minors, throughout the duration of your stay. 
S.2. Disclaimer of Warranties. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TBG AND PROPERTY OWNERS EACH EXPRESSLY DISCLAIM ANY WARRANTIES OF SAFETY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND AS TO THE ADEQUACY OF THE DIRECTIONS AND WARNINGS PROVIDED TO YOU. 
S.3. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO CASE SHALL THE OWNER OF THE PROPERTY OR TBG, NOR THEIR AFFILIATES, NOR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR OWNERS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY, ILLNESS OR DISEASE (INCLUDING COVID19), EMOTIONAL DISTRESS, OR DAMAGE TO PROPERTY, ARISING OUT OF OR IN CONNECTION WITH YOUR STAY AT THE PROPERTY. THIS LIMITATION APPLIES TO ALL CLAIMS FOR DAMAGES WHETHER BASED ON A THEORY OF WARRANTY, CONTRACT, TORT (INCLUDING ORDINARY NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF TBGD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND EVEN IF THE LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. 
T. Indemnity. You agree to hold harmless and indemnify TBG and the Property Owner, and their respective affiliates, for and from all claims for property damage, personal injury, illness or disease, or monetary loss resulting from your actions or omissions, and the actions or omissions of other Occupants, during or relating to your stay. 
U. Substitution of Property. On rare occasions, due to ownership changes, properties being removed from rental use, or a need for extensive repairs or maintenance, the Property you specifically may not be available for rental on the dates of your reservation. In this unlikely event, TBG reserves the right to substitute a comparable property. If comparable accommodations are not available, you will have the option of (1) selecting from other available properties (in which case you are responsible for, or will receive the benefit of, any difference in cost) or (2) receiving a complete refund of your reservation payment. In the event of a substitution of rental properties, all Terms in this Agreement, plus any property-Specific Terms specific to the substituted property, shall apply to your stay in the substituted property. 
V. Assignment. TBG may assign this Agreement or any of its rights, or delegate any of its duties under this Agreement, at any time without your consent.